The ISO 9001 system, within its process management, provides us with the necessary tools to describe the processes of our organisation and their interactions. It is of vital importance to have these processes defined, as this will allow us to continue to carry out our activity with the least possible impact, giving Gabitel an important resilience in its operations.

The change management processes introduced by ISO 9001 are tools that anticipate Gabitel’s actions in the face of changes, considering the integrity of the quality management system, the availability of resources and the allocation of responsibilities as objectives.